Services Designed Around Your Operational Challenges

Transparent pricing. Measurable outcomes. No long-term contracts.

Every service is structured as a fixed-scope engagement with clear deliverables and timeline. We've found this model works better than hourly billing—you know the cost upfront, and we're incentivized to work efficiently.

All pricing includes on-site work, implementation support, team training, and documentation. Follow-up reviews are included for 90 days post-implementation.

Workflow Optimization Audit

AUD $8,750
3-4 weeks On-site + Remote

What This Solves

If you suspect inefficiencies but can't pinpoint where time and money are being lost, this diagnostic engagement maps your current state, identifies bottlenecks, and delivers a priority-ranked action plan.

Deliverables

  • Complete process documentation for all workflows in scope
  • Bottleneck identification report with impact analysis
  • Detailed improvement roadmap with estimated ROI for each initiative
  • Priority matrix showing quick wins vs. long-term investments
  • 90-day follow-up review to track progress

Best For

Organizations that know they have inefficiencies but need objective analysis before committing to major changes. Also valuable as due diligence before technology investments or organizational restructuring.

Process Automation Integration

AUD $14,200
6-8 weeks On-site Implementation

What This Solves

Manual, repetitive tasks consume time that should be spent on high-value work. This engagement identifies automation opportunities, designs integration strategies, and implements solutions that actually get used.

Deliverables

  • Automation opportunity assessment across target workflows
  • Custom integration design between existing systems
  • Full implementation and testing of automated processes
  • Comprehensive team training and documentation
  • Error handling protocols and monitoring setup
  • 90-day optimization period with adjustments as needed

Best For

Teams spending significant time on data entry, report generation, system updates, or cross-platform data transfers. Particularly valuable when you have multiple disconnected systems that should talk to each other.

Cross-Department Alignment

AUD $11,900
5-7 weeks On-site Facilitation

What This Solves

When departments operate in silos, handoffs fail, communication breaks down, and work gets duplicated or lost. This service breaks down barriers and creates unified workflows that span organizational boundaries.

Deliverables

  • Stakeholder workshop facilitation to surface friction points
  • Cross-functional process mapping and redesign
  • Clear handoff protocols and accountability frameworks
  • Communication structure and escalation paths
  • Change management plan and rollout support
  • Post-implementation reviews with all departments

Best For

Organizations experiencing delays, miscommunication, or blame-shifting between teams. Common scenarios include sales-to-delivery handoffs, product-to-engineering collaboration, or finance-operations coordination.

Supply Chain Process Design

AUD $16,500
8-10 weeks On-site + Vendor Coordination

What This Solves

Supply chain coordination failures create cascading problems—stockouts, excess inventory, production delays, and customer dissatisfaction. This engagement redesigns procurement, inventory, and logistics workflows for reliability and efficiency.

Deliverables

  • End-to-end supply chain mapping and analysis
  • Demand forecasting process improvement
  • Vendor coordination and communication protocols
  • Inventory management system redesign
  • Risk mitigation strategies for supply disruptions
  • KPI dashboard and ongoing monitoring framework

Best For

Manufacturing, distribution, and retail organizations struggling with inventory accuracy, supplier reliability, or production scheduling. Also valuable when expanding to new markets or adding product lines.

Compliance Process Streamlining

AUD $13,400
6-8 weeks On-site + Documentation

What This Solves

Compliance requirements create administrative burden, but non-compliance creates existential risk. This service builds systems that meet regulatory obligations without drowning your team in paperwork.

Deliverables

  • Current compliance process audit and gap analysis
  • Streamlined workflows that maintain regulatory adherence
  • Automated reporting systems where possible
  • Documentation templates and evidence collection processes
  • Training on new procedures and audit preparation
  • Ongoing compliance calendar and reminder system

Best For

Regulated industries (finance, healthcare, legal, government contractors) spending excessive time on compliance documentation, or organizations that have failed audits due to process gaps rather than intentional violations.

Customer Experience Process Optimization

AUD $12,650
5-7 weeks On-site + Customer Research

What This Solves

Internal process problems become external customer problems. This engagement identifies where your processes create friction for customers and rebuilds workflows around the customer journey.

Deliverables

  • Customer journey mapping with pain point identification
  • Internal process redesign to eliminate customer friction
  • Response time improvement strategies
  • Communication template standardization
  • Service recovery protocols for when things go wrong
  • Customer feedback integration into ongoing operations

Best For

Organizations with customer satisfaction issues that stem from operational problems—slow response times, inconsistent information, difficult processes, or poor communication. Particularly valuable in service businesses and B2B relationships.

Pricing Notes

All pricing includes:

  • On-site time for discovery, implementation, and training
  • All documentation, templates, and process guides
  • Team training sessions
  • 90-day follow-up support and refinement
  • Unlimited communication during engagement period

Not included:

  • Software licenses or technology purchases (we'll recommend tools, but you procure them)
  • Travel expenses for international engagements
  • Third-party contractor fees if specialized technical work is required

Payment terms: 40% on engagement start, 40% at midpoint milestone, 20% on completion. We never bill hourly or add surprise fees.

Need Something Different?

These are our most common engagements, but every organization has unique challenges. If your needs don't fit neatly into these categories, reach out and describe your situation. We'll either propose a custom scope or tell you honestly if we're not the right fit.

Discuss Custom Engagement

Request Service Information

Tell us which service you're interested in, and we'll reach out within 24 hours to discuss your specific situation and answer any questions.